Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified.

2. General Information and Mandatory Disclosures

Data Controller

The party responsible for data processing on this website is:

3. Data Collection on This Website

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

Booking Requests

When submitting a booking request, the following personal data is collected: surname, first name, e-mail address, phone number, postal address, number of persons, arrival and departure date, and an optional message.

This data is used exclusively for processing your booking request. The legal basis for processing is Art. 6(1)(b) GDPR (pre-contractual measures).

Retention Period

The data you provide will be stored until you ask us to delete it or the purpose for storing the data no longer applies. Mandatory statutory provisions – in particular tax retention periods (6–10 years) – remain unaffected.

4. Your Rights

You have the right at any time to:

• Obtain information about your personal data stored with us (Art. 15 GDPR)
• Request the correction of inaccurate data (Art. 16 GDPR)
• Request the deletion of your data, provided there is no legal retention obligation (Art. 17 GDPR)
• Request the restriction of the processing of your data (Art. 18 GDPR)
• Object to the processing (Art. 21 GDPR)
• Request data portability (Art. 20 GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by us.

Competent supervisory authority for Bavaria: Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 27, 91522 Ansbach

5. Cookies

This website uses technically necessary cookies to ensure the operation of the website. No tracking or analytics cookies are used. The technically necessary cookies are stored on the basis of Art. 6(1)(f) GDPR.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when you close the browser.